Maju44 Privacy Policy – Our Commitment to Protecting Your Data

Maju44 collects various types of personal information when you register, use the platform or interact with our services. All information is collected for lawful and specific purposes as described in this Policy.

A. Information You Provide Directly

B. Automatically Collected Information

• Device IP address and geographic location information (state/city in Malaysia)
• Device type, operating system, and web browser version used
• Usage log data including pages visited, access times, and actions taken
• Betting history, transactions and gaming activity on the maju44 platform
• Cookie data and similar tracking technologies (further details in Section 5)

C. Information From Third-Party Sources

• Verification information from payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX (Maybank2u / CIMB Clicks)
• Information from identity verification bodies and credit reference agencies for fraud prevention purposes
• Information lawfully available from public sources

Personal data collected by maju44 is used for the following lawful and necessary purposes in the operation of the platform:

• Service Provision: To process your account registration, deposits, withdrawals, and all financial transactions. This includes the identity verification (KYC) required to process withdrawals and ensure account security.
• Personalise Your Experience: Personalising content, promotions, and game recommendations based on your habits and preferences on the maju44 platform, such as the games you play or sports you follow.
• Service Communications: Sending important notifications about your account, transaction updates, security alerts, and changes to maju44's policies or terms.
• Marketing (with consent): Sending promotional offers, bonuses and new maju44 product updates to users who have given consent to receive marketing communications.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, bonus abuse and any security threats against the maju44 platform.
• Legal Compliance: To fulfil the legal and regulatory obligations applicable to maju44, including compliance with the Malaysian Personal Data Protection Act (PDPA) 2010.
• Platform Improvement: Analysing usage data to continuously improve the performance, interface and overall user experience of the maju44 platform.

Maju44 does not sell, rent, or disclose users' personal data to third parties for commercial purposes. However, in certain limited circumstances, information may be shared as follows:

• Trusted Service Providers: Information may be shared with approved service providers that assist maju44 in operating the platform, including payment processing providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX) and identity verification service providers. All such parties are bound by strict confidentiality agreements.
• Legal Requirements: maju44 may disclose information to Malaysian government authorities, courts, or regulatory bodies when required by law or a valid court order.
• maju44 Rights Protection: Information may be disclosed where necessary to enforce the Terms & Conditions, investigate fraud, or protect the rights, property, or safety of maju44, other users, or the public.
• Business Restructuring: In the event that maju44 is involved in a merger, acquisition or asset sale, user data may be transferred as part of that transaction. Users will be notified in advance.

Maju44 implements a comprehensive range of technical and organisational measures to protect users' personal data from unauthorised access, loss, alteration, or inadvertent disclosure.

• 256-bit SSL/TLS Encryption: All data communications between your device and maju44's servers are protected by the same high-level encryption used by leading financial institutions.
• Internal Access Controls: Access to user data within the maju44 organisation is restricted to staff who require the information to perform their duties, based on the principle of least privilege.
• Regular Security Audits: The maju44 platform undergoes regular security audits and penetration testing by independent parties to identify and address any vulnerabilities.
• Two-Factor Authentication (2FA): maju44 offers two-factor authentication for user accounts to add an extra layer of security at login.
• 24/7 Monitoring: Automated monitoring systems operate around the clock to detect and respond to any security threats or suspicious activity.

Maju44 uses cookies and similar tracking technologies to enhance user experience, analyse platform usage, and deliver more relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core maju44 platform operations such as login authentication, session security, and cart functionality. These cookies cannot be disabled as they are essential for the platform to function properly.
• Preference Cookies: Saving your personal preferences such as language, display settings and game choices so you do not have to reconfigure them every time you visit maju44.
• Analytics Cookies: To help us understand how users interact with the maju44 platform, which pages are most popular, and where users encounter difficulties. This information is used to improve the platform.
• Performance Cookies: Helping optimise the speed and performance of the maju44 platform based on your device and internet connection.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the maju44 platform. To learn more about managing cookies, refer to the help documentation for your web browser.

As a maju44 user based in Malaysia, you have the following rights regarding your personal data in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010:

To exercise any of the rights above, please contact the maju44 support team via live chat or email at support@maju44.ws. We will process your request within 30 business days. In certain circumstances, we may need to verify your identity before processing your request.

Maju44 retains users' personal data only for as long as necessary for the purposes set out in this Policy, or as required under applicable Malaysian law.

• Active Account Data: Retained for the duration that your maju44 account remains active.
• Financial Transaction Data: Retained for a minimum of 7 years after a transaction is made, in line with Malaysia's financial reporting and anti-money laundering requirements.
• Usage Log Data: Retained for 2 years for security and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or request unsubscription, plus any required compliance period.
• After Account Closure: Certain data may need to be retained for the period required by law, even after an account has been closed.

The maju44 platform is strictly for users aged 18 years of age and above. maju44 does not knowingly collect, use, or disclose the personal data of individuals under the age of 18.

Should maju44 become aware that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you have reason to believe that someone under the age of 18 has registered on the maju44 platform, please contact us immediately at support@maju44.ws.

Maju44 reserves the right to update or amend this Privacy Policy at any time. Changes take effect immediately upon being published on this page with a revised update date.

• For significant changes, maju44 will notify users via in-platform notifications or by email to the address registered on your account.
• Your continued use of the maju44 platform following any amendments to the Privacy Policy constitutes your acceptance of those changes.
• We encourage you to review this page periodically to stay informed of the latest maju44 policy.

The latest update date of this Privacy Policy is 1 January 2026.

If you have any questions, concerns or complaints regarding how maju44 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

• Privacy Email: support@maju44.ws (please include "Privacy Enquiry" in the email subject line)
• Live Chat: Available 24 hours a day, 7 days a week via the maju44 platform

We are committed to responding to all privacy-related enquiries within 5 business days. For complaints requiring a more thorough investigation, we will resolve them within 30 business days.